Privacy Policy
Effective Date: October 1, 2017
Last Updated: February 7, 2025
Ractigen Therapeutics (“Ractigen,” “we,” “us,” or “our”) respects the privacy of visitors (“Users”) to our website, www.ractigen.com (the “Site”). This Privacy Policy (“Policy”) explains what information we collect, how we use it, and the measures we take to protect it. By using the Site, you agree to the terms of this Policy. If you do not agree, please do not use the Site. We encourage you to review this Policy regularly, as we may update it from time to time.
1. Personal Information Collected by Ractigen
We collect personal information (“Personal Information”) about you only when you knowingly and voluntarily provide it. Personal Information includes, but is not limited to, your name, address, telephone number, email address, and other information that can directly or indirectly identify or locate you.
You may choose not to provide Personal Information; however, this may limit our ability to provide certain services, products, or information. By providing Personal Information through the Site, you consent to its collection, use, and disclosure as outlined in this Policy.
2. Use of Cookies
We use cookies to enhance your experience on the Site. Cookies are small data files stored on your device that help us:
1) Remember your preferences and settings.
2) Track user trends and patterns to improve the Site’s functionality and services.
Most browsers are initially set to accept cookies, but you can adjust your browser settings to refuse cookies or notify you when a cookie is being sent. However, please note that certain features of the Site may not function properly if cookies are disabled.
3. Information Disclosures and Sharing
We do not share your Personal Information with third parties without your consent, except in the following situations:
1) Service Providers: We may share your Personal Information with trusted third-party service providers, such as those offering technical support or system maintenance. These providers are required to use your Personal Information solely for the services they provide to us and are bound by confidentiality agreements.
2) Legal Obligations: We may disclose your Personal Information to comply with legal obligations, such as responding to subpoenas, court orders, or other lawful requests by governmental authorities, including to meet national security or law enforcement requirements.
3) Internet Security: We may share Personal Information to protect the security of the Site, our users, or others, or to prevent fraud, unauthorized access, or other illegal activities.
4. Information Protection
We take reasonable administrative, technical, and physical measures to safeguard your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Personal Information is used solely to personalize your experience on the Site and to provide the services or information you request.
5. Links to Other Websites
The Site may contain links to third-party websites. These websites operate independently from us and may have their own privacy policies. Ractigen is not responsible for the privacy practices, content, or security of these third-party websites.
When you click on a link to an external website, you may be redirected outside of our Site. These external websites may collect data, send cookies, or solicit Personal Information. We encourage you to review the privacy policies of any third-party websites you visit.
This Policy applies only to the Site and does not extend to anything inherent in the operation of the Internet or beyond our control.
6. Changes to Our Privacy Practices
We reserve the right to modify this Policy at any time. If changes are made, we will notify Users by posting the updated Policy on the Site. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
• Email: support {at} ractigen {dot} com
• Phone: +86 512 68121856
